TELCAL supports its customers in optimizing time and processes
thanks to its consultancy, design, production and marketing

24-hour delivery of over 6,000 references Directly on the plant
Consulting and planning Tailor-made, even in the absence of specifications
Customer assistance and call center For the identification of spare parts and support for specifications

Reliable, easy and fast solutions

The company is organized to ensure the most efficient and rapid delivery of necessary spare parts to its customers.

The goal that TELCAL wants to achieve with its services is to maximize the value of the customer's time, who cannot afford long and costly searches for each individual spare part.

Quick and easy spare parts search

Searching for a replacement can often be costly and inconclusive. At TELCAL we are able to provide spare parts to repair any type of lift, regardless of brand and model, and we are able to deliver them directly to the plant in a few hours. Our telephone assistance service is always available to offer you support in finding and identifying the necessary spare part.

TELCAL's Web applications and mobile apps (IOS and Android) help to further reduce search, order and process times. Thanks to the reserved area, you can view your previous orders and reorder spare parts quickly and easily, also accessing a personalized price list based on your needs.

Quick Delivery

TELCAL has an assorted automatic warehouse with over 6,000 spare parts that can be delivered in 24 hours throughout mainland Italy, in order to ensure quick and reliable repairs and avoid plant shutdown situations. Our team is organized to manage even urgent situations in an ordinary way, for a fast and punctual service. Each customer can always count on guaranteed spare parts, with rapid delivery and directly to the site of the plant where the intervention is required.

Consulting and tailor-made design

If the spare parts are not available in stock, we design them internally to measure, even in the absence or lack of specifications. Our telephone assistance service will be able to support you in collecting information for the design of customized spare parts and will immediately notify you of the production and delivery times.

We design any spare part that is needed, in any quantity and material. After the first production, the spare part will be available for any reordering in a very short time.

Production

In TELCAL we continuously invest in technologies to make the production process faster and more automated. Being able to count on fully automated numerical control machines (Industry 4.0) and on the long experience in the sector, we are able to produce any spare part, for any plant and at the best market conditions.

We also offer a warehouse service for customers who need spare parts storage, in order to always have spare parts ready for recurring use.

Quality control and testing

The attention to product quality is very high, so much so that the spare parts we produce are often qualitatively better than the originals. Each spare part is tested and tested internally before actual delivery to the customer, offering a complete and always high quality service.